Refund, Replacement and Postponement Policy
AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:
Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).
Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.
Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.
Please contact us to discuss further.
Helena De Schutter
Project Manager - Technical at DVE Solutions
Ilan's Certified Scrum Master training was exceptional. With enthusiasm, dedication, thorough subject knowledge and a bit of entertainment, he and Colin succeeded in bringing across understanding and appreciation of difficult Scrum concepts in just two days to such a degree that I felt comfortable teaching them to others. Every subject was covered, every question was answered (there were many!). I have wholeheartedly recommended Ilan's course to other organisations and will continue to do so.
Digital Technology Leader at IAG
Colin and Ilan from AxisAgile provided excellent, detailed, informative & interactive Scrum Product Owner (CSPO) and Scrum Master (CSM) training. The training and mentoring was so good we sent another 10 people, driving forward Scrum and Agile in our organisation.
Colin and Ilan were professional, inclusive, engaging and fun trainers who demonstrated a wealth of knowledge including practical advice and guidance for rolling out Scrum and avoiding common mistakes. The Scrum training focused heavily on empowering the Scrum team and delivering customers the highest business value as early as possible.
I highly recommend Colin, Ilan & AxisAgile for CSM and CSPO training.
Channel Partnerships ANZ at eBay
Wow, what a course! Having come from outside the industry AxisAgile made Scrum easy to follow and highly relevant for my application in a broader business sense. The level of Scrum knowledge and experience was exceptional and I have already recommended their course several times over. If Scrum is on your to do list, call AxisAgile.
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