Refund, Replacement and Postponement Policy

AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:

Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).

Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.

Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.

Please contact us to discuss further.

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