Refund, Replacement and Postponement Policy
AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:
Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).
Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.
Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.
Please contact us to discuss further.
SOME OF OUR GREAT CLIENTS
Director of Product and Technology at HotelsCombined.com
A true Agile practitioner. An exceptional Scrum Master capable of motivating teams to be as passionate about Scrum as he is. I have no doubt his upcoming book will be a practical "from the trenches" account that will become a must-read book for both novice and experienced Scrum Masters alike. If you are thinking about introducing Agile into your organisation or want to take it the next level, Ilan is your man.
Senior Reporting Business Analyst at Herbert Smith Freehills
I just wanted to feed back that I found the course both interesting and useful. This course has definitely had more direct impact on my approach to work than any other course that I have been on - and I have been on a few over my career.
Engineering Manager, Premier Mission Critical - Asia Pacific at Microsoft
Having attended a Certified Scrum Master (CSM) course facilitated by Ilan, I now have a deeper understanding and appreciation of Scrum. Ilan’s ability to provide real world examples and honestly discuss Scrum framework advantages and disadvantages were of tremendous business and personal value. If you are looking for a Scrum expert to help you apply Scrum framework to your projects, Ilan and AxisAgile understand Scrum deeply and will provide the right assistance, not just textbook learning, for practical and successful utilisation.