Refund, Replacement and Postponement Policy
AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:
Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).
Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.
Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.
Please contact us to discuss further.
Supervising Consultant at Object Consulting
Colin is a skilled course presenter with Agile Scrum Master training expertise. His knowledge and experience, coupled with a sprinkling of humour make Agile training with Colin both easy and fun. Highly recommended.
Scrum Master - Delivery Lead and Coach at SAI Global
If I want to summarize my feedback, I can simply say that Colin and Ilan know very well what they are talking about and know very well how to explain it – they managed to keep their audience engaged throughout their workshop while bringing added value, useful information and a bit of fun.
The attendees’ Scrum experience ranged from people who only heard of term to professionals that have been practicing for many years – and the fact, that the delivered content and the delivery approach satisfied everyone (in my opinion), is what makes both Ilan and Colin a great tag team [of trainers :)].
I would not think twice before recommending their courses to a friend or a colleague.
Engineering Manager, Premier Mission Critical - Asia Pacific at Microsoft
Having attended a Certified Scrum Master (CSM) course facilitated by Ilan, I now have a deeper understanding and appreciation of Scrum. Ilan’s ability to provide real world examples and honestly discuss Scrum framework advantages and disadvantages were of tremendous business and personal value. If you are looking for a Scrum expert to help you apply Scrum framework to your projects, Ilan and AxisAgile understand Scrum deeply and will provide the right assistance, not just textbook learning, for practical and successful utilisation.
SOME OF OUR GREAT CLIENTS