Refund, Replacement and Postponement Policy
AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:
Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).
Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.
Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.
Please contact us to discuss further.
SOME OF OUR GREAT CLIENTS
Account Manager at Cube Networks
Ilan is an excellent Scrum trainer who’s passionate and knowledgeable about what he teaches. His ideas and experience are well worth learning from and he is one of the best trainers I’ve listened to. I highly recommend.
Technology Delivery Manager at Mobile Embrace
I attended the Certified Scrum Product Owner course on the 24th and 25th of October 2016 and I just wanted to thank you again. You did an outstanding job. Not only did I enjoyed the training but already used parts of it in my company.
Founder and Director at pvtl
Ilan is responsive and pragmatic as a CST. The two day course went very smoothly, and he was able to answer all questions thrown at him as well as provide practical examples for each of the components of the Scrum course. Thanks Ilan!