Refund, Replacement and Postponement Policy
AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:
Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).
Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.
Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.
Please contact us to discuss further.
Agile Coach at AGL Energy
The course was terrific and I'm very grateful to have been able to engage with you to answer my many questions! Thanks for your patience on this. I really value hearing about great approaches and ideas.
Senior Geospatial Analytics Manager
You guys clearly know your stuff and I found your delivery approach and teaching still engaging, insightful and humble. Was a real pleasure to spend the two days with you both! You’ll be happy to know we had our first PBI session with our team yesterday and have a mini Product Backlog up and running!
Head of Human Centred Design Programme at AMP
Thank you for your excellent Scrum Master course. This has helped me immensely to give context to how I can connect Scrum with Human Centred Design. Looking forward to the exam!
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