Refund, Replacement and Postponement Policy
AxisAgile recognises that sometimes circumstances change, life doesn’t work out according to plan, and you may be unable to attend your scheduled training. In such a case, the following options are available to you:
Replacement – You can send one of your colleagues in your place at no additional cost, provided that you inform us at least 48 hours before the start of the course (this allows us time to make the necessary administrative adjustments).
Reschedule – You can reschedule for a training date change. This must be done 10 working days prior to the original course start date. A re-booking fee may apply.
Refund – A full refund up to 20 business days from the booked course date can be requested. If your notice period is less than 20 days, we suggest you reschedule or find a replacement attendee.
Please contact us to discuss further.
SOME OF OUR GREAT CLIENTS
Account Manager - Toyota
Ilan delivered a Scrum Master Training course which I attended. I had never been trained in this area, and my business experience is not in the IT field. Ilan delivered the course as an obvious expert in the area of Scrum, imparted information in a professional and effective way and really fostered my learning requirements. I finished the course successfully and have been able to make a real impact at my workplace with these new skills.
Project Delivery Agile Scrum Master at EYC3
1. I was tremendously impressed with the course: the presentations, discussions, supplementary material and exercises were spot on. I try to think about how I might deliver such a large amount of information in such a compressed timeframe and I couldn't come up with any better ideas - fantastic job to both of you as well as to the unnamed support staff who were, no doubt, beavering in the background. I have, and will continue to, recommend this course as the first option for anyone seeking ScrumMaster certification and, beyond that, AxisAgile as the first port of call for all things Agile.
2. I obtained my certification more or less immediately - I wanted to test myself to see just how much I had learned and retained and passed the certification exam right off the bat! This is further testimony to the exceptional quality of your course.
Agile Coach at AGL Energy
The course was terrific and I'm very grateful to have been able to engage with you to answer my many questions! Thanks for your patience on this. I really value hearing about great approaches and ideas.